Refund policy

At OneClick Mart, customer satisfaction is important to us.

Returns are accepted within 14 days of delivery.

To be eligible for a return:

The item must be unused and in its original condition.

The item must be returned in its original packaging.

Customers are responsible for return shipping costs unless the product is damaged, defective, or incorrect.

Refunds will be processed after the returned item is received and inspected.

Refunds may take 5–10 business days to appear in the original payment method.

Items damaged due to misuse or normal wear and tear are not eligible for return or refund.

For return and refund requests, please contact our customer support team. :::